Andaz Mayakoba Resort Riviera Maya, By Hyatt, El Marlyn Azul - Reviews, Rooms Options & Prices 2025

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About the Resort

Carretera Federal, Playa Del Carmen, Mx, El Marlyn Azul, Mexico, 77710

Andaz Mayakoba Resort Riviera Maya, By Hyatt, is nestled in the exclusive gated Mayakoba complex in Playa del Carmen, Mexico, where modern architecture harmonizes with lush natural surroundings. This beachfront resort features elegant design elements like artisan décor and decorative tiles, creating a soothing ambiance. The resort provides unique offerings such as a Mayan Oasis Spa and access to world-class golf facilities. Its prime location amidst tranquil lagoons enhances the overall luxurious experience.

Location

Andaz Mayakoba Resort is strategically located just a three-minute drive from El Camaleón Golf Course and eight minutes from Quinta Avenida. The nearby attractions present opportunities for exploration, including nature trails for walking, jogging, and biking amidst stunning mangroves. Guests can easily access Cancun International Airport, enhancing travel convenience.

Rooms

The resort offers 214 air-conditioned rooms featuring flat-screen televisions, iPod docking stations, and private balconies or terraces. Certain units provide enchanting views of the sea or lake, ensuring a picturesque stay. Rooms include a minibar with non-alcoholic beverages, Wi-Fi, and complimentary bottled water, making them comfortable sanctuaries after an exciting day.

Eat & Drink

Guests can savor exquisite dining experiences across four onsite restaurants, each offering a distinct culinary journey. Casa Amate focuses on fine dining, while Cocina Milagro serves fresh local ingredients in a relaxed setting. At Sotavento and Tinta del Pulpo, diners enjoy beachfront street food and seafood, allowing them to indulge in the flavors of the Yucatan.

Leisure & Business

The resort features exceptional recreational facilities, including three outdoor swimming pools and a well-equipped 24-hour health club. Guests can relax at the Mayan Oasis Spa, which includes a hydrotherapy circuit and sauna. Additionally, outdoor activities such as golf and snorkeling ensure entertainment for adventure seekers.

“The hotel is perfectly nestled between the stunning beach and lush jungle, providing a tranquil escape and endless exploration opportunities.”view full review

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“An exceptional resort with friendly staff and stunning scenery!” view full review

Top location:Highly rated by recent guests(9.4)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Andaz Mayakoba Resort Riviera Maya, By Hyatt guests are invited to a full breakfast served for free.

Pets are allowed on request.

English, Spanish, Portuguese, Russian

Number of rooms:214

Former name

andaz mayakoba resort riviera maya

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Beachfront King Room

Max:

3 persons

50 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Beachfront Double Room

Max:

4 persons

50 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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King Room

Max:

3 persons

50 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

El Marlyn Azul 5.2 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 8.0 mi

Cancun (CUN) 29.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Thai Cuisine

“The Thai restaurant, Saffron, offers an lovely dining experience with superb dishes that truly elevated our vacation.” view full review

Accessible Amenities

“The hotel is beautifully designed with seamless access to amenities, making it incredibly family-friendly for all guests.” view full review

Wonderful Beach Relaxation

“The beach experience was fantastic, enhanced by the water service, lounge mattresses, and excellent towel service for a truly relaxing day.” view full review

Comfortable Rooms

“The rooms were not only well-maintained but also provided a very comfortable atmosphere, making it feel like a home away from home.” view full review

General

Non-smoking property
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Air conditioning in public areas
Private beach
ATM/Cash machine
Gift/Newsstand
Coffee shop
Ice machine
Multilingual staff
Smoke detectors

Sports & Fitness

Fitness center
Kayaking
Tubing
Outdoor tennis court
Golf course
Fitness studio

Services

Free beach shuttle
Airport shuttle
Free valet parking
24-hour room service
Bicycle rental
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Wake up service
Newspaper service
Bell staff/Porter

Dining

Paid breakfast
Restaurant
Poolside snack bar
Beach bar

Business

Business center

Children

Cribs
Paid babysitting/ Child services
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor heated swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness center
Sauna
Jacuzzi
Treatment room
Massage

Room features

Wi-Fi in rooms
In-room air conditioning
Heating
In-room safe
Mini-bar
Sitting area
Terrace
Balcony
Tea and coffee facilities
Ironing facilities

Bathroom

Bath/ Shower
Hair dryer
Free toiletries

Media

Flat-screen TV
Cable/ Satellite television
Telephone
AM/FM alarm clock

Room decor

Curtains

Location

Carretera Federal, Playa Del Carmen, Mx, El Marlyn Azul, Mexico, 77710

Map view

Carretera Federal, Playa Del Carmen, Mx, El Marlyn Azul, Mexico, 77710

City landmarks

Golf Course

El Camaleon Golf Course

4000 ft

Punta Bete

5100 ft

Calle Xcalacoco North of Playa del Carmen

Playa

1.5 mi

Museums

Zona Arqueologica Tulum

1.2 mi

Beach

Xcalacoco

1.7 mi

Events

Salon Tres Rios I

1.7 mi

Punta Venado

2.4 mi

Golf Course

Grand Coral Golf Riviera Maya

2.2 mi

Beach

Grand Coral Beach Club

2.7 mi

Church of Guadalupe

3.8 mi

Gallery

Galeria Luis Sottil

3.7 mi

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

4.2 mi

Restaurants

Brisas Restaurant

300 ft

Carretera Federal Cancun-Playa del Carmen km 298 Fairmont Mayakoba Hotel

OllaCeviche Bar

2.5 mi

Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad

OllaCeviche

1000 ft

Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad

Punta Bonita at Rosewood Mayakoba

1900 ft

Ctra. Federal Cancun Rosewood Mayakoba

The Tomahawk Den

2.2 mi

Carretera Federal Chetumal-Puerto Juarez Km 298 Banyan Tree Resort- Mayakoba

Cello

2.2 mi

Carretera Federal Chetumal-Puerto Juarez Km. 298 Banyan Tree Mayakoba Resort

Reviews and Ratings

Feedback from previous guests about their experience

74%

liked the resort and would come back again

7.4/10

Very good

Rooms

8.4

Location

9.4

Service

7.2

Dining

5.4

Hugh

United Kingdom, January 2025

8.8/10

This resort offers a unique blend of jungle and beach vibes, making it a beautiful getaway. The breakfast at Cocina Milagro completely stole the show for me, with incredible homemade options. However, my stay had a rocky start with a temporary loss of running water, which was concerning. The beach was well-kept, but I felt like the pool areas could be better suited for families. Overall, it was a lovely stay but not without its hiccups.

Rooms

9.0

The beachfront room with a plunge pool was exceptionally nice, spacious, and clean, providing a great retreat.

Service

9.0

The restaurant staff went out of their way to ensure a great experience, especially at Cocina Milagro where they were attentive and helpful.

Location

10.0

The resort is perfectly situated between the lush jungle and pristine beach, offering a breathtaking atmosphere.

Dining

8.0

Cocina Milagro's breakfast was a highlight with fresh and delicious options, though I found the other dining experiences to vary in quality.

Facilities

7.0

The facilities were overall well-maintained with a clean gym and beautiful beach area, though pool space could use more shallow areas for families.

Scarlett

United Kingdom, November 2024

8.6/10

I had an overall wonderful experience at this resort. The rooms were massive and beautifully designed, making our stay very comfortable. The staff was outstanding, always going above and beyond to make sure we enjoyed our time there. However, the dining options were quite limited and not really to my taste, and the beach left a bit to be desired due to the seaweed. Despite these drawbacks, the amenities and the setting truly made it a special visit.

Rooms

10.0

The rooms were absolutely gorgeous, spacious, and came with views of the lagoon, where I spotted crocodiles and turtles swimming.

Service

9.0

The service was truly outstanding; staff were super-friendly and incredibly accommodating, always ready to help.

Location

10.0

Nestled on the lagoon, the location offers a unique blend of wild jungle and beach resort, with plenty of opportunities to enjoy nature.

Dining

6.0

While the dining experience was generally good, the variety was limited and I wasn't impressed with the execution of the food. Casa Amate was a standout though.

Facilities

8.0

The amenities and pool area were fantastic, providing a nice space to relax despite the weather.

Mason

United Kingdom, October 2024

8.2/10

We had a wonderful family-friendly experience at this resort in Mayakoba. The rooms were large and comfortable, and the kids particularly loved the plunge pool on our terrace. However, the dining options left something to be desired, and we found the prices for food and drinks to be quite high. Overall, it was a great stay, especially for families, but there are definitely areas for improvement.

Rooms

9.0

The rooms were spacious, beautifully decorated, and extremely comfortable, providing a perfect environment for our family.

Service

9.0

The service was outstanding overall; the staff went above and beyond to ensure we had a great experience, making our special occasions even more memorable.

Location

10.0

The resort is set in a stunning location with lush jungle surroundings and beachfront access, making it feel like a true tropical paradise.

Dining

5.0

While we enjoyed some meals, the dining options were not as varied or appealing as expected, particularly for longer stays.

Facilities

8.0

The facilities, including the beach and pool areas, were well-maintained and offered a great experience for both relaxation and fun activities.

Oscar

United Kingdom, September 2024

7.0/10

Our experience at the hotel was quite mixed. While the beachfront location was amazing and the rooms were well-equipped and comfortable, the service left a lot to be desired, particularly during peak times. The dining options were also disappointing, with limited choices and inconsistent quality. Despite the beautiful setting, we had some major issues that overshadowed the stay.

Rooms

9.0

The rooms were spacious and modern, with beautiful views and comfortable amenities.

Service

5.0

Service was inconsistent and often overwhelmed due to high occupancy, resulting in a frustrating experience.

Location

10.0

The hotel is perfectly situated between the lagoon and the beach, offering a true getaway in nature.

Dining

5.0

The dining experience was disappointing, particularly the breakfast which was chaotic and lacked variety.

Facilities

7.0

The pool area was large and clean, but service around the pool was quite slow.

William

United Kingdom, September 2024

5.0/10

I wanted to love my stay at Hyatt Mayakoba, but unfortunately, it left a lot to be desired. The property is huge and offers a long, walkable beach, but service was lacking and the dining options were overpriced and not great. The room issues and underwhelming pool area really detracted from my experience, leading me to conclude that I wouldn’t return.

Rooms

5.0

I was assigned the wrong room at check-in, and it took almost three hours to get a replacement ready. This significantly impacted my stay.

Service

5.0

The service staff seemed annoyed and unhelpful, which was disappointing given my expectations for a resort of this caliber.

Location

7.0

The hotel is situated on a long, walkable beach and has a nice adjacent golf course, but the need for constant golf cart rides around the vast property was inconvenient.

Dining

5.0

Dining options were overpriced and the quality did not match the high prices; meals at the restaurants were generally disappointing.

Facilities

5.0

The beach area had issues with seating too close together, and the pool was smaller than expected for a resort.