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Andaz Mayakoba Resort Riviera Maya, By Hyatt, El Marlyn Azul

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From294US$ /night
Check-in
14Mar2025Select date
Check-out
15Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carreterra Federal Chetumal-Puerto Juarez Km 298, El Marlyn Azul, Mexico, 77710

Andaz Mayakoba Resort Riviera Maya, By Hyatt, is a beachfront haven nestled within the private gated-Mayakoba complex. This stunning resort emphasizes a luxurious experience, reflecting modern hospitality infused with natural beauty. With its tranquil lagoons and lush vegetation, the resort offers guests an opportunity to connect with nature. The unique Mayan Oasis Spa enhances the experience, allowing for complete relaxation with various therapies and treatments.

Location

Situated just a short 3-minute drive from the El Camaleón Mayakoba Golf Course and six kilometers from the Church of Guadalupe, Andaz Mayakoba Resort is perfectly placed for exploring the Riviera Maya. The nearest airport, Cancun International Airport, offers convenient access for travelers. The resort's location amidst lush nature trails allows for leisurely walks, jogging, and biking while taking in the serene surroundings.

Rooms

The resort features 214 air-conditioned rooms, all designed with artisan décor and flooded with natural light. Many accommodations include private balconies or terraces, offering views of the tranquil lagoons, lakes, or the Caribbean Sea. In-room amenities consist of a flat-screen TV, minibar, safe, and free Wi-Fi, ensuring guests have a comfortable stay. Certain units include a relaxation area to unwind after a busy day.

Eat & Drink

Andaz Mayakoba Resort offers four onsite restaurants, each showcasing local flavors and global cuisines. Casa Amate specializes in fine dining, Cocina Milagro focuses on fresh and local ingredients in a relaxed ambiance, while Sotavento and Tinta del Pulpo serve exceptional beachfront street and seafood. Guests can enjoy breakfast or casual dining experiences overlooking the beautiful canals and serene environment.

Leisure & Business

The resort provides various recreational activities, including access to the El Camaleón Golf Course and Mayakoba Tennis Centre. Guests can relax at one of the three outdoor swimming pools or indulge in treatments at the spacious Mayan Oasis Spa, featuring a hydrotherapy circuit. Opportunities for water adventures like boat tours and whale-watching are easily accessible, enhancing the leisure experience.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
King Room Beachfront
Max:
3 persons
50 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Double Room Two Double Beds Beachfront
Max:
4 persons
50 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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King Room
Max:
3 persons
50 m² 
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre
El Marlyn Azul 8.3 km
Airports
Aeropuerto de Playa del Carmen (PCM) 12.9 km
Cancun (CUN) 47.7 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Hairdresser
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Cycling
  • Tennis court
  • Golf course
  • Archery
  • Yoga class
  • Sports trainer
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Carreterra Federal Chetumal-Puerto Juarez Km 298, El Marlyn Azul, Mexico, 77710
Map view
Carreterra Federal Chetumal-Puerto Juarez Km 298, El Marlyn Azul, Mexico, 77710
Restaurants
Brisas Restaurant
70 m
Carretera Federal Cancun-Playa del Carmen km 298 Fairmont Mayakoba Hotel
OllaCeviche Bar
4.1 km
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
OllaCeviche
280 m
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
Punta Bonita at Rosewood Mayakoba
570 m
Ctra. Federal Cancun Rosewood Mayakoba
The Tomahawk Den
3.6 km
Carretera Federal Chetumal-Puerto Juarez Km 298 Banyan Tree Resort- Mayakoba
Cello
3.6 km
Carretera Federal Chetumal-Puerto Juarez Km. 298 Banyan Tree Mayakoba Resort

Reviews and Ratings

Feedback from previous guests about their experience. <br />
74%
liked the resort and would come back
7.4/10
Very good
Rooms
8.4
Location
9.4
Service
7.2
Dining
5.4
Guest reviews
7.4/10
based on 5 reviews
8.5
8.5/10based on 183 reviews
Hugh
United Kingdom, January  2025
8.8/10

This resort offers a unique blend of jungle and beach vibes, making it a beautiful getaway. The breakfast at Cocina Milagro completely stole the show for me, with incredible homemade options. However, my stay had a rocky start with a temporary loss of running water, which was concerning. The beach was well-kept, but I felt like the pool areas could be better suited for families. Overall, it was a lovely stay but not without its hiccups.

Rooms
9.0
The beachfront room with a plunge pool was exceptionally nice, spacious, and clean, providing a great retreat.
Service
9.0
The restaurant staff went out of their way to ensure a great experience, especially at Cocina Milagro where they were attentive and helpful.
Location
10.0
The resort is perfectly situated between the lush jungle and pristine beach, offering a breathtaking atmosphere.
Dining
8.0
Cocina Milagro's breakfast was a highlight with fresh and delicious options, though I found the other dining experiences to vary in quality.
Facilities
7.0
The facilities were overall well-maintained with a clean gym and beautiful beach area, though pool space could use more shallow areas for families.
Scarlett
United Kingdom, November  2024
8.6/10

I had an overall wonderful experience at this resort. The rooms were massive and beautifully designed, making our stay very comfortable. The staff was outstanding, always going above and beyond to make sure we enjoyed our time there. However, the dining options were quite limited and not really to my taste, and the beach left a bit to be desired due to the seaweed. Despite these drawbacks, the amenities and the setting truly made it a special visit.

Rooms
10.0
The rooms were absolutely gorgeous, spacious, and came with views of the lagoon, where I spotted crocodiles and turtles swimming.
Service
9.0
The service was truly outstanding; staff were super-friendly and incredibly accommodating, always ready to help.
Location
10.0
Nestled on the lagoon, the location offers a unique blend of wild jungle and beach resort, with plenty of opportunities to enjoy nature.
Dining
6.0
While the dining experience was generally good, the variety was limited and I wasn't impressed with the execution of the food. Casa Amate was a standout though.
Facilities
8.0
The amenities and pool area were fantastic, providing a nice space to relax despite the weather.
Mason
United Kingdom, October  2024
8.2/10

We had a wonderful family-friendly experience at this resort in Mayakoba. The rooms were large and comfortable, and the kids particularly loved the plunge pool on our terrace. However, the dining options left something to be desired, and we found the prices for food and drinks to be quite high. Overall, it was a great stay, especially for families, but there are definitely areas for improvement.

Rooms
9.0
The rooms were spacious, beautifully decorated, and extremely comfortable, providing a perfect environment for our family.
Service
9.0
The service was outstanding overall; the staff went above and beyond to ensure we had a great experience, making our special occasions even more memorable.
Location
10.0
The resort is set in a stunning location with lush jungle surroundings and beachfront access, making it feel like a true tropical paradise.
Dining
5.0
While we enjoyed some meals, the dining options were not as varied or appealing as expected, particularly for longer stays.
Facilities
8.0
The facilities, including the beach and pool areas, were well-maintained and offered a great experience for both relaxation and fun activities.
Oscar
United Kingdom, September  2024
7.0/10

Our experience at the hotel was quite mixed. While the beachfront location was amazing and the rooms were well-equipped and comfortable, the service left a lot to be desired, particularly during peak times. The dining options were also disappointing, with limited choices and inconsistent quality. Despite the beautiful setting, we had some major issues that overshadowed the stay.

Rooms
9.0
The rooms were spacious and modern, with beautiful views and comfortable amenities.
Service
5.0
Service was inconsistent and often overwhelmed due to high occupancy, resulting in a frustrating experience.
Location
10.0
The hotel is perfectly situated between the lagoon and the beach, offering a true getaway in nature.
Dining
5.0
The dining experience was disappointing, particularly the breakfast which was chaotic and lacked variety.
Facilities
7.0
The pool area was large and clean, but service around the pool was quite slow.
William
United Kingdom, September  2024
5.0/10

I wanted to love my stay at Hyatt Mayakoba, but unfortunately, it left a lot to be desired. The property is huge and offers a long, walkable beach, but service was lacking and the dining options were overpriced and not great. The room issues and underwhelming pool area really detracted from my experience, leading me to conclude that I wouldn’t return.

Rooms
5.0
I was assigned the wrong room at check-in, and it took almost three hours to get a replacement ready. This significantly impacted my stay.
Service
5.0
The service staff seemed annoyed and unhelpful, which was disappointing given my expectations for a resort of this caliber.
Location
7.0
The hotel is situated on a long, walkable beach and has a nice adjacent golf course, but the need for constant golf cart rides around the vast property was inconvenient.
Dining
5.0
Dining options were overpriced and the quality did not match the high prices; meals at the restaurants were generally disappointing.
Facilities
5.0
The beach area had issues with seating too close together, and the pool was smaller than expected for a resort.
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Rooms and Guests2 Guests, 1 Room